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  1. Grailed
  2. Troubleshooting

Troubleshooting

Experiencing an issue? We've laid out our expert help here.

Facebook Login

  • How do I access Facebook login?

Settings

  • How do I add a User Biography to my profile?
  • How can I change my log-in email?
  • I forgot my password or just need to change it, what do I do?
  • How do I change my username?
  • How do I change my PayPal email account?

Messages & Inbox

  • How do I view archived messages?
  • Why can't I send messages or offers?

Alerts & Notifications

  • How do I unsubscribe to emails?

Account Status

  • How do I close my account?
  • Why was my account frozen?
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