Grailed Protection

For Sellers

• How do I refund a buyer?
• I've refunded a sale, how do I get the fees returned?

For Buyers

• What should I do if my purchase doesn’t fit?
• My buyer was frozen for filing chargebacks/unauthorized purchases, what do I do now?
• My seller is unresponsive, what do I do?
• My seller was frozen, what do I do?
• My purchase appears to be lost, how do I get a refund?