Grailed Protection
Trust & safety for Grailed users.
For Sellers
For Buyers
- What should I do if my purchase doesn’t fit?
- My PayPal case was not decided in my favor, how can I appeal this decision?
- I just returned an item to a seller, how do I get a refund for the shipping costs?
- My buyer was frozen for filing chargebacks/unauthorized purchases, what do I do now?
- PayPal is unable to resolve my claim. What can I do?
- I received an item I purchased and it did not come as described, how do I get a refund?