Why did Grailed raise the commission fee for sellers?
Raising our commission fee allows us to improve the quality of our platform, by investing in new features and technology that will enhance the buying and selling experience for our community. This is the first time we have changed our commission fee in almost five years.
When does the commission fee change take effect?
What happens to the listings that I created before the commission fee change?
What if I created my listing before the commission fee change, but it hasn’t been published yet because it is being reviewed by Grailed?
Does the commission fee change affect shipping costs?
Shipping costs are accounted for as part of the total payment received and are therefore also subject to the commission fee.
Does the commission fee change affect buyers?
The updated commission fee only applies to sellers. Grailed is still free for buyers.
What new seller features and benefits is Grailed launching?
- Making it easier and faster for sellers to list their items
With improved listing and upload features
- Helping sellers increase their sales
With new listing fields and price intelligence tools
- Helping sellers manage their listings
With features like vacation mode and listing drafts
- Streamlining the shipping process
By introducing Grailed shipping labels and automatic tracking