As part of our dedicated efforts to consistently improve the Grailed experience, we’re currently rolling out a new policy regarding inactive listings. We created this policy to prevent buyers from purchasing items from sellers that are potentially unavailable or no longer in possession of the seller.
What qualifies as an inactive listing?
Your listing will be considered inactive if no action has been taken on that listing in 30 days. Actions include price drops, bumping, responding to potential buyers and/or offers.
What happens if my listing becomes inactive?
You will receive notifications on the status change of your listing from active to inactive. From that point, you will have 14 days to confirm you’re still interested in selling the item. If no action is taken within that timeframe, we will consider the item to be unavailable and the listing will be removed from our feeds.
What if I’m no longer interested in selling the item?
You can remove the listing at any time in your My Items page or on the item’s listing page.
What is an expired listing?
Listings that have been inactive for 45+ days are auto-expired. When a listing is expired, it is no longer visible to buyers. You can find expired listings on the My Items page—and republish the listing at any time by contacting us via the link below (note: you will need to provide listing information for republishing).
As we experiment with the best ways to integrate these updated standards into our selling guidelines, this policy will only be applied to select listings. All feedback/comments are greatly appreciated—you can submit them via the link below.