If your preferred courier is experiencing delays, check-in with them regularly for updated information and estimated delivery times—and make sure to message the buyer directly and let them know.
Articles in this section
- I'm unable to leave the house to ship – what should I do?
- I can’t ship within the required 5-day period – Can I have extension? Will my funds be auto-refunded?
- I’m unable to ship and I’d like to pause my listings - how can I do this?
- I tracked my shipment and found out it’s delayed by the courier - what should I do?
- How can I ship safely? What precautions should I take?
- Will my feedback and status be affected if I am unable to ship?