I’m unable to ship and I’d like to pause my listings - how can I do this?

If you're unable to ship due to self-isolation, quarantine and/or implemented stay-at-home orders, we suggest checking with couriers for free pick-up services available via online scheduling. Learn more→

If you’re unable to ship your listing and/or coordinate alternative shipping arrangements, issue a refund to your buyer and relist your item when you’re ready to sell again.

Please note: We’re in the process of developing an “Away mode” feature, but for now, our recommended solution is to put a note in your seller profile and set your listings to “Offer only” so you can let your buyer know prior to purchase that you're unable to ship until a certain date. “Away mode” will be available soon and we’ll keep you updated as the feature launches. Thank you for your patience.