Will there be shipping delays? Will there be delays in customs?

We’re actively monitoring this situation as things change on the day-to-day across all major U.S. couriers as well as the majority of international carriers—which are currently operating as normal with slight delays.

Expect delays on a case-by-case basis regarding where you’re shipping from and where your package is being shipped. Make sure to stay updated with your courier and be continuously communicative with your seller throughout the shipping process.

As this is a difficult time for everyone, it’s important to remember patience and kindness as unforeseen circumstances disrupt our everyday expectations.

Please remember: if anything does go wrong and your package is a true no-show, we’ve got your back. Every purchase you make on Grailed is protected by our 100% money-back guarantee.