Our team understands that you've worked hard to earn any of our recent Grailed badges and we want you to make sure you keep them. If you receive negative feedback as a result of shipping delays/problems during this time, we’re here to help you—please reach out so we can review the situation and make amendments as applicable.
Articles in this section
- I'm unable to leave the house to ship – what should I do?
- I can’t ship within the required 5-day period – Can I have extension? Will my funds be auto-refunded?
- I’m unable to ship and I’d like to pause my listings - how can I do this?
- I tracked my shipment and found out it’s delayed by the courier - what should I do?
- How can I ship safely? What precautions should I take?
- Will my feedback and status be affected if I am unable to ship?