When you receive a payment for selling an item on Grailed, you may find that the payment is not immediately available in your PayPal balance. Because PayPal processes these payments, the payments that are on hold are under review by PayPal. Payments will remain on hold until one of the following occurs:
- Within 3 days of delivery confirmation (from the tracking you upload on PayPal.com)
- Within 7 days of estimated delivery (from the tracking you upload on PayPal.com)
- Within 28 days of receiving a payment on PayPal.com
If you experience a hold for longer than outlined in PayPal's hold guidelines, please contact PayPal directly to get the hold released.
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