The Grailed Android app has been retired as of March 17th, 2021. While you're no longer able to access the app, everything about your Grailed account will remain the same, including transaction history, listings, and messages. You can access your account any time by visiting Grailed.com on a web or mobile browser, or add a Grailed.com shortcut to your home screen.
Find answers to all your questions right here:
What exactly is happening?
As of March 17th 2021, the Grailed Android app is no longer accessible. To access your Grailed account, visit Grailed.com via a mobile or desktop web browser. The iOS app will also continue to work as normal.
Why is this happening?
The app was built by Android users for Android users, with your feedback guiding the way. But over the years, our vision didn’t pan out the way we had hoped. Android app usage declined as users gravitated towards Grailed.com. Less than 1% of our global community uses the Android app today. We’re redirecting our efforts toward making Grailed.com and Grailed iOS experiences the best that they can be, which should improve your day-to-day experience.
I used the Android app! What will happen to my account?
Everything about your Grailed account remains exactly the same. Your transaction history, listings, messages, favorites and everything else will are accessible on Grailed.com via a mobile or desktop browser.
I only want to use Android. How do I delete my account?
You can still get the full Grailed experience on your mobile device by visiting Grailed.com. In fact, you’ll find new features there that will improve your buying and selling experience. Over the last six months, we’ve released vacation mode, listing drafts, measurements, customized recommendations, and more. More improvements, like Grailed shipping labels, are coming soon.
If you’d still rather leave Grailed, we can help you with deleting your account. In order to delete your Grailed account, navigate to the Settings tab on the app and scroll to the bottom. You will see an option to either logout or delete your account entirely.
(Please note you may be ineligible for an account deletion if you have pending sales or purchases.)
Using Grailed.com will unlock a ton of new features that improve your buying and selling experience. We’ve recently released vacation mode, measurements, customized recommendations, and much more, with even more—like Grailed shipping labels—coming soon.
Have questions? Visit the FAQ or reach out to us at firstname.lastname@example.org.
The Grailed Team
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