If you’ve already received your item: no action is necessary, but feel free to reach out to us if you have any questions.
If you have not yet received your item: file a claim directly on PayPal.com. To do this, find the transaction in your PayPal Activity history, click the "Resolution Centre" link at the bottom, and follow the instructions. Filing a claim will allow you to communicate with the user directly through PayPal and protect yourself in the event that they don’t ship your item. Your safety is our top priority, so please reach out to us if you have any questions.
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